A Few Words About Delivery

We sell safes four ways

Picked-Up

Customer comes to us and we load the safe on the customer's truck.  Most safes are picked-up in Mendon, or our West Springfield store, or some are picked-up at gun shows, sportsman's shows, etc.  There is no charge for picked-up safes.  If you order a safe to be picked-up at a show, it is best if you meet us before the show opens or after it closes.  Some shows are very busy and we will not be able to leave our booth to load your safe as soon as you arrive.

Drop Shipped on our Truck

We will provide ground delivery to the customer's address using our trucks.  It's the drivers job to get the safe to the customer's address and off the truck.  That's all.  He will not unbox the safe or put it in the home.  If he can unload the safe and easily roll it into your garage out of the weather, he may but it is not required to.  Drop Shipping and size and weight (up to 2,000 pounds) anywhere in the 6 New England states (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont)  (even the islands. Ferry fees and delays are extra).  Delivery outside the New England area is available but may involve an additional charge.

Drop Shipped on a Common Carrier

For delivery outside our travel area we can ship on a common carrier truck.  You have the option of ordering "liftgate service" to provide ground delivery (usually an extra charge) or standard "tailgate" delivery if you have the means to get the safe off the truck (loading dock, forklift, tractor, etc.).  The cost for this service will vary with the class of safe, total shipping weight and delivery zip code.  We can provide you with a quote once you have chosen your safe.  We may be able to arrange shipping from a warehouse closer to you.

Installed

We will deliver your safe and put it in your home or office.  You don't have to touch it.  We will remove all packaging, level the safe, make any adjustments, test the lock and show you how to use it.  The "Installed" prices quoted will vary with the size and weight of each safe.  All prices listed are based on a typical 1st floor access involving 0 to 4 steps up or down from your driveway level.  Additional stairs, basement bulkhead or hatchway entrances, second floors, etc. will incur additional charge.  We have installed thousands of safes under all types of conditions but we reserve the right to decline any installation deemed by us to be unsafe.  Some safes are too large to move up or down stairs and should be considered for roll-in or ground level access only.  Again the prices listed are far the New England Region.

About "Lag Downs":  We recommend that safes be lagged to the floor.  Whether the customer does it or us.  Especially the smaller gun safes which can be "tippy" with the door open.  The current  charge for lagging a safe down is $75.00, whether we are lagging into a wood floor or concrete.  We don't know your home or office.  It's the customers responsibility to determine if it's safe to lag into the floor.... Do you have radiant heat?  Are the pipes or conduits in the floor where the safe is going?  If you know you have a wet basement, dare you drill into the floor?  Lagging through a rug or carpet can be risky business.  If a carpet thread gets caught on the drill bit or lag bolt, you could unravel your rug.  We will only lag down thought a carpet if we can cut out pieces of the carpet to prevent snagging.  The responsibility is on the customer is he/she orders lagging down thought a carpet.

Scheduling: The "Drop-Ship" and "Installed" deliveries performed by us are done on Monday through Friday, 8:00 am - 5:00 pm. Other than the first delivery of the day, which is fairly predictable, it is very difficult to quote the exact time of arrival at your home or office.  We rarely see a delivery site prior to delivery and don't know how difficult or time consuming each delivery will be until we get there, making it nearly impossible to pin-point the timing of each delivery.  We will do our best to be considerate of your time.