Return Policy

Eastern Security Safe is committed to customer satisfaction. It is important to us that every transaction go as smoothly as possible. We experience very few post-transaction issues. Should you not be 100% satisfied, please do not hesitate to contact our team at 508-473-1048. We work to rectify all issues ASAP.

Requests for product returns may be made within 14 days of the completed transaction.

Products must be in brand new condition with packaging and paperwork.

Refunds may be issued less the moving costs associated with removing an installed safes.

Returned shipment costs may be deducted from the refund.

Please Note: Unfortunately we can not receive returns on custom build items. If the item you are purchasing requires manufacturing specific to your order details the item is not eligible for our 14 day return policy or cancellation.


Eastern Security Safe, its employees and agents make no claim that following any or all recommendations or product solutions guarantees, in any way that your residence is burglary or fire-proof. Our common sense approach to burglary and fire protection is designed to give our customers peace of mind while protecting their most valued possessions.


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