Derek showed me many options based on my needs. He thoroughly explained all of them and was very patient with my indecisiveness. He responded rapidly and always answered my questions. I love my new Fort Knox and I highly recommend doing business here.
Excellent Customer Service!
A big shout out to Jay and the crew at ESS. I needed two safes: one for my office, and one for my house. Jay listened to my requirements and then suggested safes that would suit my needs. What really impressed me was that Jay and Mike personally did the deliveries and came prepared with all the necessary equipment to move the heavy safes, one of which went down a narrow, steep bulkhead entrance with absolutely no problems. Unlike some other safe retailers who outsource safe delivery, ESS handles your safe from beginning to end, which minimizes the drama of purchasing a big, heavy safe–Bravo!
Great company, exceptional service.
Outstanding beginning to end!
Doing business with Eastern Security Safe was a great all around experience!
From very timely communication via email, answers to all of my concerns and questions, a visit to the showroom, and right through to a great professional delivery… it all went great!
This safe is awesome and I will recommend Eastern Security Safe to anyone looking for a great buying experience! Top notch!
…Quick, Careful, and Friendly
I wanted to just reach out and say that the guys did a great job delivering the safe. Quick, careful, and friendly. The safe is awesome!
Great team, excellent service
Found out about ESS while shopping for safes online. I took a ride down and because I wanted to look at the vaults up close as opposed to ordering one and having it delivered. Needless to say I loved the store and the crew so much I found myself there for the next few days because I couldn’t make up my mind. It’s a great store and you wont be disappointed even if it’s a distance to drive to get there.
Zach who worked with me answered every question I had (and I ask way to many questions) and did a great job educating me on all the differences between the vaults. In the end they had exactly what I wanted and I was glad I made the trip.
The rest of the crew was equally as helpful and professional- from the backroom worker (whose ear I bent while Zach was busy helping others)- to the crew who delivered the half ton beast. Overall I would have to say one of the best buying experiences I have had in a while and would recommend Eastern Security Safe for your safe needs whether it be for a gun/ammo vault or a regular home safe, these guys definitely aim to please.
We Want to Hear From You!!
Dear Valued Customer,
We want to know how your experience was at Eastern Security Safe! How were the selection, sales staff, and delivery crew? Our goal at Eastern Security Safe is that you walk away knowing you made the right choice in both company and product! If you could take a minute to write a message here on our website, on our Facebook page, or write a review on Yelp, we would greatly appreciate it!
Thank you from everyone here at Eastern Security Safe!